Effective Date: April 22, 2025
At TactaBlue.com, we strive to ensure you are completely satisfied with your purchase. If you are not satisfied for any reason, we’re here to help with a clear and hassle-free return process.
Eligibility for Returns
– Items must be returned within **30 days** of the original purchase date.
– Products must be **unused**, in the **original packaging**, and in the same condition that you received them.
– Certain items are **non-returnable**, including:
– Gift cards
– Downloadable or digital products
– Clearance or final sale items
Return Process
To initiate a return:
1. Contact our support team at [support@tactablue.com](mailto:support@tactablue.com) with your order number and reason for return.
2. We will provide a return authorization and detailed return instructions.
3. Once your return is received and inspected, we will notify you regarding the status of your refund.
Refunds
– Approved refunds will be processed to your original method of payment within **5–10 business days**.
– Shipping costs are **non-refundable**, unless the return is due to an error on our part.
– If the item was received damaged or defective, please include a photo in your return request email.
Exchanges
We offer exchanges for the same item in a different size or color (if available). To process an exchange, follow the same return steps and mention your exchange preference in the email.
Return Shipping
– Customers are responsible for return shipping costs unless the item was defective or incorrect.
– We recommend using a trackable shipping service or purchasing shipping insurance.
Need Help?
If you have any questions about our return policy, please contact us at: