Payments Policy
This Payments Policy explains how TactaBlue LLC ("TactaBlue," "we," "us," or "our") accepts and processes payment for Orders placed on https://tactablue.com. It is part of and incorporated into our Terms & Conditions.
1. Accepted Payment Methods
We accept the payment methods displayed at checkout, which typically include major credit and debit cards such as Visa, Mastercard, American Express, and Discover. Available payment options may vary by Product type, destination, verification status, and applicable law, and certain Regulated Products may be eligible only for approved payment methods. We use payment processors authorized to support our business and Product categories. For qualified business and agency customers, we also offer ACH bank-transfer payment (see Section 5).
All prices and charges are in U.S. Dollars (USD).
2. When Your Card Is Charged
Your payment method is charged at the time you place your Order. Placing an Order authorizes us and our payment processor to charge the full Order total, including any applicable taxes and shipping upgrades. If a charge cannot be completed, or if an Order is later cancelled or adjusted (for example, due to a pricing error, out-of-stock item, or failed verification), we will issue a corresponding refund as described in Section 7.
3. Billing Descriptor
Charges from us appear on your card or bank statement as "TactaBlue." If you see a charge you do not recognize, please contact us at support@tactablue.com before disputing it with your bank so we can help resolve it quickly.
4. Payment Security
Payments are processed by a PCI-DSS compliant third-party payment processor. Your card details are transmitted directly to the processor over an encrypted connection. We do not store your full card number or security code on our systems. See our Privacy Policy for more on how payment information is handled.
5. ACH and Business/Agency Accounts
ACH bank-transfer payment and business-account terms are available to qualified buyers on a case-by-case basis. Approved business and qualified organizational customers are assigned a dedicated sales representative who will arrange payment terms, volume pricing, and account setup. Eligibility, credit terms, and payment schedules are determined at our discretion during the approval process. To apply or request a quote, contact support@tactablue.com or call +1-347-554-0560.
6. Order Verification and Fraud Review
To protect our customers and our business from fraud and unauthorized purchases, some Orders may be flagged for additional verification before they are processed. In many cases the card-issuing bank requests verification to help prevent chargebacks and fraudulent transactions, and certain Regulated Products may require eligibility or age verification. We may contact you for additional information, and we may hold, cancel, or refuse any Order that fails verification. Once verification is complete, your Order is processed normally. See our Compliance & Restrictions Policy for Product-specific requirements.
7. Refunds
When a refund is approved—whether for a cancelled Order, a pricing correction, a return, or an adjustment—it is issued to your original payment method. We typically issue approved refunds within 1–3 business days after approval or, for returns, after the returned item is received and inspected. After we issue the refund, your bank or card issuer may take additional time to post the credit to your account, which is outside our control.
Original shipping charges (where they were paid) are non-refundable on customer-remorse returns. Restocking fees may apply to certain returns as described in our Returns & Warranty Policy.
8. Sales Tax
Sales tax is collected where required by law and is calculated automatically at checkout based on the shipping destination and applicable tax rules.
9. Authorization Holds
Some banks place a temporary authorization hold when an Order is placed. If an Order is cancelled before completion, any authorization hold is released by your bank according to its own timelines, which we do not control.
10. Contact Us
TactaBlue LLC
98 Tompkins Ave
Brooklyn, NY 11206
Phone: +1-347-554-0560
Email: support@tactablue.com
Website: https://tactablue.com