Shipping Policy
This Shipping Policy explains how TactaBlue LLC ("TactaBlue," "we," "us," or "our") processes and ships Orders placed on https://tactablue.com. It is part of and incorporated into our Terms & Conditions.
1. Order Processing
Most Orders are processed and shipped within one (1) business day or less after the Order is placed and payment and any required verification are complete. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays begin processing the next business day.
Some Orders may require additional review or verification (for example, fraud screening or eligibility checks on Regulated Products), which can affect processing time. See our Compliance & Restrictions Policy and Payments Policy.
2. Free Ground Shipping
We offer FREE Ground shipping on most Orders to the lower 48 (contiguous) United States, with no minimum purchase. Standard Ground orders typically arrive within 3–5 business days in transit after they ship. "Free shipping" eligibility is based on the destination address type and location rather than an order-value threshold, and applies to standard residential and commercial street addresses in the lower 48 states.
3. Expedited and Upgraded Shipping
On most items, you can upgrade to 2-Day or Next-Day shipping at checkout for an additional cost shown before you pay. Expedited service is available to standard street addresses in the lower 48 states and is not available to P.O. boxes.
Same-day dispatch cutoff: 2-Day and Next-Day Orders received and cleared before 9:30 AM ET on a business day are shipped out that same business day. Expedited Orders placed after the cutoff, or on a weekend or holiday, ship the next business day. Carrier transit commitments (e.g., "Next-Day") begin once the package is picked up by the carrier, not at the time the Order is placed.
4. Carriers
We ship via UPS, FedEx, and USPS. The carrier for a given Order is selected based on the destination, item, and service level.
Ammunition and Hazardous or Regulated Items. Ammunition and certain hazardous, regulated, or carrier-restricted Products are subject to carrier hazardous-materials rules. These items may be limited to ground shipping only within the contiguous 48 states and may be ineligible for USPS delivery, 2-Day or Next-Day service, APO/FPO/DPO, P.O. boxes, Alaska, Hawaii, U.S. territory, or international shipment. The shipping methods shown at checkout for a given Order reflect these Product, carrier, legal, and destination restrictions. Expedited "next-day" or "2-day" options are not offered on items that cannot lawfully or operationally ship by air.
5. Destinations We Serve
- Contiguous United States (lower 48): Free Ground and paid expedited options as described above.
- Alaska, Hawaii, U.S. territories, and P.O. boxes: We ship to these locations, but transit times and costs vary. Available options and pricing are calculated and clearly displayed at checkout before you pay. Expedited upgrades and free-ground pricing may not apply to these destinations.
- APO/FPO/DPO military addresses: We proudly ship to APO/FPO/DPO addresses. Delivery is handled through USPS and transit times vary; available options and costs are shown at checkout.
Certain Products cannot be shipped to every destination due to legal restrictions. See Section 8 and our Compliance & Restrictions Policy.
6. Order Tracking
Once your Order ships, you will receive a shipping confirmation email with tracking information. You can use the tracking number to monitor your shipment's progress. If you have an Account, tracking is also available in your Account.
7. Multiple Shipments
Orders containing multiple items or quantities may ship in more than one package, sometimes from different locations or on different days, so that products reach you as quickly and safely as possible. You will not be charged extra for split shipments on a free-shipping Order, and you may receive more than one tracking number.
8. Restricted and Non-Shippable Destinations
Some Products—including ammunition, certain magazines, less-lethal defense items, plate carriers and body-armor-related items, airguns, and knives—are restricted or prohibited in certain states, counties, and cities. Our checkout system is configured to block Orders for items that cannot be lawfully shipped to your address, and we reserve the right to cancel any Order or item that cannot be shipped in compliance with applicable law. Please review our Compliance & Restrictions Policy before ordering. You are responsible for knowing the laws that apply at your delivery address.
9. Lost, Stolen, or Damaged Shipments
Title and risk of loss pass to you when we deliver the Products to the carrier; however, we stand behind every shipment as follows:
- Lost in transit: If a package is lost during transit and the carrier does not show it as delivered and cannot locate it, we will provide a replacement or full refund at our expense.
- Damaged in transit: If a package arrives visibly damaged, the best option is to refuse delivery with the carrier when possible; the shipment will be returned to us and we will promptly arrange a replacement or refund. If you have already accepted a damaged package, contact us right away with photos and we will make it right.
- Marked delivered but not received (possible theft): If a package is marked delivered but reported stolen, this generally must be handled with local authorities and any applicable insurance. We will still do everything reasonably possible to assist and investigate with the carrier.
Please report any shipping problem promptly by contacting support@tactablue.com or +1-347-554-0560 so we can open a carrier investigation quickly. Returns and refunds are further described in our Returns & Warranty Policy.
10. Address Accuracy
Please make sure your shipping address is complete and accurate. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address provided at checkout. If a package is returned to us as undeliverable, we will contact you to arrange reshipment or a refund, less any non-recoverable shipping costs where applicable.
11. Contact Us
TactaBlue LLC
98 Tompkins Ave
Brooklyn, NY 11206
Phone: +1-347-554-0560
Email: support@tactablue.com
Website: https://tactablue.com